MLR Tribal Solutions, LLC provides Medicare-Like-Rate (MLR) claims processing and payment for Native American Health Departments. MLR operated using the SharePoint system which quickly became inefficient and lacked integration into other business systems. TAP Innovations is a premier system integrator and launched a multi-phase approach to replace SharePoint and integrate process automation for billing, check processing and provider data access.
Watch TAP Innovations Solution in action!
Relying heavily on SharePoint caused manual tasks and excessive spreadsheet usage to manage member data and claims information. MLR business systems lacked integration and information remained siloed with limited access. MLR Tribal Solutions sought an integrated network to enable enterprise access to member claim payment and status information.
“The TAP Innovations team heard our frustrations and needs, and understood the vision we had and the direction we were trying to go.”
Trish Armstrong, Director of Client Relations
MLR Tribal Solutions, LLC.
TAP Innovations' Solution
TAP Innovations is a premier systems integrator and customer implementations expert for HR, CRM, Financial, LMS, POS, and Healthcare (EMR and PM) software companies. Solutions are easily scalable and repeatable across multiple industries including franchises:
- Bi-directional integrations
- Data transformations
- Data capture
- Bulk data loads to transfer historical data
- Actionable Information through reporting & analytics
Key Digital Tools
TAP Innovations is a premier system integrator with cloud-based solutions that are affordable, quick to implement and easy to use. TAP Innovations completed phase 1 by replacing SharePoint and other non-integrated systems. MLR continued to perform manual tasks like financial reports and check processing, and TAP Innovations quickly automated those time-consuming and error-prone processes.
MLR gains the ability to:
- Access patient and provider NPI data
- Void, print and other claim check process
- Identify and match duplicate checks and records
- Capture clinical CPT codes
- Enhance claim image processing
- Access comprehensive reports
"There was an immediate ROI because we were able to cut the SharePoint expense. Phase 2 has solved our manual processes like reports and generating weekly checks, which frees up resources and gives us a return on their time."
Trish Armstrong, Director of Client Relations for MLR Tribal Solutions, LLC.