About TAP Innovations
At TAP Innovations, we take pride in making your company’s information accessible across an enterprise so individuals, teams, and groups can collaborate at a higher level without wasting time and financial resources. More often than not, core business systems such as those utilized in human resources, finance, ERP, and Electronic Medical Records turn out to be insufficient. This leads to many turning to manual efforts and spreadsheets, which fall short in interoperability and product updates. To remedy this, we turned to technology to create TI Core Modules that offer cloud-based solutions without replacing what worked before. Our unique solutions of highly integrated applications replace your Manual Efforts and SpreadSheets (MESS), improve workforce productivity, and digitally transform the way you view and share data.
John Ragsdale, Founder and CEO of TAP Innovations has always had a knack for process improvement and automation. Building applications is second-nature, and with an engineering degree and a CIO mindset spanning 20 years, John put his passion to work as he created customized solutions to make information more accessible in such a way that is also more efficient.
As John traversed the healthcare, financial, and aerospace industries, he leveraged current technology for automation and expanded product capabilities to include web and mobile rendering software languages. John and his teams found that robust and scalable solutions were valuable to other company departments who struggled with manual processes and lack collaborative data sharing.
With a base set of tools and solutions, custom apps were quick, easy, and cost-effective to build. With each app he designed he added more reusable functions, features, and modules, and in 2017 TAP Innovations was officially formed to help organizations of all sizes, across all industries, digitally transform and achieve real business success.
Vast IT and product development knowledge means our team and our technology can identify manual and spreadsheet-intensive processes, as well as non-integrated systems, and implement out-of-the-box solutions so that teams can collaborate in real-time and information can be trusted across an enterprise.
“At theAppPlace (TAP) Innovations we take pride in making your company’s information accessible across an enterprise so individuals, teams and groups collaborate at a higher level with less waste in time and financial resources. Our unique solutions of highly integrated applications replace your manual processes and spreadsheets, improve workforce productivity, and digitally transform the way you view and share data.”
– John Ragsdale, Co-founder
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Our Clients & Partners
For 25 years John has provided technology leadership and developed vision and strategic plans to help organizations deliver large-scale project solutions. This vast experience infusing efficiencies into daily workflows drove John to create TAP Innovations so anyone can benefit from better data and process management for their staff, customers and partners. John’s experience spans multiple industries including healthcare organizations and providers, aerospace and more.
Most recently, John led IT teams and projects for USEye, where his leadership enabled streamlined onboarding for new eyecare practice partners joining the USEye brand. John has also led information and technology transformations for several multi-site, multi-state and diverse healthcare organizations including Eye Care Services Partners, Senior Care Centers, StratiFi Health/multi-specialty and pharmacy services, Catalyst Health Network ACO, Stericycle Communication Solutions and the Louisiana Department of Health and Hospitals.
He received his BS in Industrial Engineering from Louisiana State University and currently resides in the Dallas/Fort Worth area with his family. Follow John on social media @JohnOnIT for industry updates, IT conversations and more!
Hear John discuss IT experience and his path to a business entrepreneur.
For more than 20 years, Rimond has accelerated product launches, developed world-class applications and implemented technology solutions for customers across the globe. His focus on transforming IT services through innovative, strategic and large-scale affordable solutions has spanned the healthcare industry and other technology organizations including his most recent work as President, Allruva Technology Services, Inc.
Rimond co-founded TAP Innovations and brings his wide-ranging and effective leadership that includes IT enterprise architecture, data governance, data warehousing, project management, and IT service management excellence expertise.
Rimond received his bachelors degree in computer science from Mysore University in India. He is a licensed Microsoft Certified Solution Developer and a Project Program Management Professional (PMP) currently residing in the Dallas/Fort Worth area.
Clint is a high-energy professional possessing exceptional interpersonal, communication, and relationship-building skills. He has a demonstrated ability to quickly produce results through rapid learning, team building, and a fundamental commitment to customer service. In his career, Clint has worked in many areas of business including management, marketing, sales, accounting, operations, and budgeting. He has over 8 years of IT experience and is excited to bring his background and passion to TAP Innovations!
Sachin is an experienced IT leader with equally valued experience in both Technology and Management aspects of the IT Industry.
Sachin offers more than 18 years of experience in the IT industry, including 8 years of hands-on Development and Technology Leading experience and more than 10 years of Project Management, Business Analysis, and Program Management experience. Sachin has led and managed large IT Solutions in Finance, Travel, eCommerce, Insurance Marketing, and Data Analysis industries.
He is a certified Project Manager, Scrum Master and holds degrees of MBA in IT Systems and MCA (Master’s in Computer Applications Development).
Kevin Peterson, an experienced leader in technical application management leads strategic partners and projects that relate to HCM software applications as the Senior Director of Technical Operations.
Kevin comes to TAP Innovations with 15 years of experience in IT and project management, and a stellar reputation in meeting customer business objectives. Kevin excels in integrating data awareness tools and applications, presenting to clients, and keeping track of progress through regular meetings and planning sessions.
He holds a degree from Texas A&M University-Commerce and has worked in senior management roles for more than 5 years.
For over 20 years EJ has engaged and led high-performing IT infrastructure and operation teams to solve complex business challenges. His ability to bring structure, streamline efficiencies, and produce effective solutions has increased departmental and organizational production. He is successful in providing massive fiscal savings to the company bottom line.
Having spent the last several years in technical sales, EJ leverages his vast IT leadership experience combined with his sales background to improve workforce productivity. EJ has delivered solutions across a wide range of industries from global manufacturing, construction and software development to domestic financial and healthcare companies. He is excited to bring his passion, skills, and background to TAP innovations!
Keri Feibelman, PMP brings her unique expertise in leading projects from kick-off to close with her outstanding customer service and in-depth knowledge of the information technology industry to her new role as Project Management Office (PMO) Manager at TAP Innovations.
Feibelman leverages her lean six sigma yellow belt and project management professional certifications to lead small and large technical projects for clients across the globe. She oversees the successful transition between sales, implementations, and client support teams to continually maintain client satisfaction.
Feibelman’s previous roles include Director of IT Transitions role at US Eye and Associate Director, Teaching and Learning Conditions Initiative at New Teacher Center. She received her Bachelor of Arts degree from The George Washington University and completed the Certification Program in Survey Methodology at the University of North Carolina at Chapel Hill.
Our Advisory Board
Mack is highly driven, innovative and experienced solutions-oriented leader, passionate about serving, developing and executing strategic plans that inspire value-driven decision making to improve and enhance business outcomes. He is a trusted leadership partner with a vast knowledge of business principles that provide expert guidance to understand business constraints, addressing complex business challenges.
Over the last 15 years Mack has technically contributed as a change management consultant performing various project roles namely - Business Analyst, Process Analyst , Data analysis, Project Management, Scrum Master, etc.. Mack has also held several middle management positions and had consulting assignments to provide value to many technology driven projects. Mack is invested in growth and development by coaching and assigning his team members maximizing their potential, inspired to have a clearly defined vision along with performance metrics that conducted business with professionalism.
Mack’s mission statement is “To improve organizational Efficiencies and Effectiveness, Exponentially” . Mack has a bachelor’s in Commerce and Economics from University of Mumbai with concentration in accounting and auditing. Mack also has a post bachelor diploma in Business Management with highest in Marketing Management.
Lean Six Sigma Black belt, Greenville Technical College, SC. (June 2018)
CSM – Certified Scrum Master, Scrum Alliance, ASPE-SDLC (May 2013)
PMP – Project Management Professional Certification, PMI (March 2013)
High energy and process oriented Senior IT Leader with over 22 years of experience and global responsibility in IT Operations Management, Strategy, Transformation, IT Integration, Security, Planning, Budgeting, Governance, Project Management, Business Processes and Customer Support.
Strong believer of success through continuous improvement by constant review and control of processes. Always leveraged data behind decisions but did not ignore human aspects in order to achieve a high performing and long lasting culture.
Upheld constant high process orientation, uncompromising customer focus and developed a high potential global infrastructure organization. Deft in leading, managing and mentoring highly productive & motivated global cross-functional teams.
Jayesh is an experienced Senior Software Engineer with a demonstrated history of working in the computer software industry. Generating ideas, working with the small and large team as an individual contributor or leading and mentoring a team. Adjust to changing circumstance and willing to play multiple roles as needed as I am Mr. Gladwell's Connector from "The Tipping Point" that is someone "with an extraordinary knack of (sic) making friends and acquaintances." The Connectors are an elite group of people so expert in cultivating connections that they are the reason the rest of us are connected, too.
Seasoned C-level executive with proven leadership and expertise in Financial Advisory, Business Development, International Business, Product Development, Global Operations, and Team Building.
Big picture thinker with ability to interface with C-level executives, Principals, Senior Bankers and Business Leaders across all levels of the enterprise. Deal sourcing expertise for emerging ventures across diverse industries for cross-border investment.
Executive leadership experience in areas of strategic management, C-level engagement, and program delivery. Strategic management expertise driving global consulting teams across US, LATAM and Asia.
Chandra has over 20 years of customer experience focused work, including sales, onboarding, technical sales engineering, operations, and success management. Through her leadership and guidance, Chandra’s customers find where they can best and most readily achieve success through process improvement projects both large and small. Chandra’s broad experience (government, real estate, insurance, healthcare) and ability to leverage analytics has helped lead multiple M&A successes. Chandra remains focused on simplifying and integrating people and processes and is a Certified Scrum Master and Lean Six Sigma Greenbelt.
Sneha is an experienced Senior Quality Assurance Analyst with a demonstrated history of working in the insurance industry. She is highly skilled in Oracle Database, Test Automation, Databases, .NET Framework, and C#. Sneha has a tremendous work history as a quality assurance professional with a Master's degree focused in Computer Science from University of Bridgeport. She brings tremendous value to TAP’s Advisory Board through her technical expertise in quality assurance and agile methodologies.
Doug is an award-winning certified executive & business coach, speaker, motivator, team strategist, and cash flow & profit expert with ActionCOACH. He adds substantial value to businesses through decreased costs and increased revenue, and has guided TAP Innovations through significant business growth. Doug uses innovative management and motivational techniques that pull from his past successes, experiences and continuous education!