About TAP Innovations
At TAP Innovations, we take pride in making your company’s information accessible across an enterprise so individuals, teams, and groups can collaborate at a higher level without wasting time and financial resources. More often than not, core business systems such as those utilized in human resources, finance, ERP, and Electronic Medical Records turn out to be insufficient. This leads to many turning to manual efforts and spreadsheets, which fall short in interoperability and product updates. To remedy this, we turned to technology to create TI Core Modules that offer cloud-based solutions without replacing what worked before. Our unique solutions of highly integrated applications replace your Manual Efforts and SpreadSheets (MESS), improve workforce productivity, and digitally transform the way you view and share data.
John Ragsdale, Co-Founder of TAP Innovations has always had a knack for process improvement and automation. Building applications is second-nature, and with an engineering degree and a CIO mindset spanning 20 years, John put his passion to work as he created customized solutions to make information more accessible in such a way that is also more efficient.
As John traversed the healthcare, financial, and aerospace industries, he leveraged current technology for automation and expanded product capabilities to include web and mobile rendering software languages. John and his teams found that robust and scalable solutions were valuable to other company departments who struggled with manual processes and lack collaborative data sharing.
With a base set of tools and solutions, custom apps were quick, easy, and cost-effective to build. With each app he designed he added more reusable functions, features, and modules, and in 2017 TAP Innovations was officially formed to help organizations of all sizes, across all industries, digitally transform and achieve real business success.
Vast IT and product development knowledge means our team and our technology can identify manual and spreadsheet-intensive processes, as well as non-integrated systems, and implement out-of-the-box solutions so that teams can collaborate in real-time and information can be trusted across an enterprise.
“At theAppPlace (TAP) Innovations we take pride in making your company’s information accessible across an enterprise so individuals, teams and groups collaborate at a higher level with less waste in time and financial resources. Our unique solutions of highly integrated applications replace your manual processes and spreadsheets, improve workforce productivity, and digitally transform the way you view and share data.”
– John Ragsdale, Co-founder
For nearly 25 years John has provided technology leadership, vision, strategic planning, to help organizations deliver large-scale project solutions. This vast experience in cost and data management for diverse departmental and organizational needs drove John to create TAP Innovations so anyone can benefit from better data management for staff, customers and partners. John’s experience spans multiple types of healthcare organizations and providers as well as consulting services for aerospace and other industries.
Most recently John has led the information and technology transformations for several multi-site, multi-state and diverse healthcare organizations including Eye Care Services Partners, Senior Care Centers, StratiFi Health/multi-specialty and pharmacy services, Catalyst Health Network ACO and Stericycle Communication Solutions. As the CIO for the Louisiana Department of Health and Hospitals John led the implementation of innovative technology solutions for Louisiana Medicaid, Public Health, Behavioral Health, Adult and Aging, and other DHH offices. He also served as Statewide HIT Coordinator for the Louisiana ARRA HITECH initiatives. He was also VP of IT for MCIC Vermont, the medical malpractice insurance company for Johns Hopkins Health System, Yale-New Haven Health System, New York-Presbyterian Hospital, and the University of Rochester Medical Center.
As a consultant for Andersen Consulting/now Accenture and Independent, John provided leadership and strategy for Blue Cross Blue Shield of Louisiana, Lockheed-Martin, and other major companies.
He received his BS in Industrial Engineering from Louisiana State University and currently resides in the Dallas/Fort Worth region with his family.
Hear John discuss IT experience and his path to a business entrepreneur.
Mack is highly driven, innovative and experienced solutions-oriented leader, passionate about serving, developing and executing strategic plans that inspire value-driven decision making to improve and enhance business outcomes. He is a trusted leadership partner with a vast knowledge of business principles that provide expert guidance to understand business constraints, addressing complex business challenges.
Over the last 15 years Mack has technically contributed as a change management consultant performing various project roles namely - Business Analyst, Process Analyst , Data analysis, Project Management, Scrum Master, etc.. Mack has also held several middle management positions and had consulting assignments to provide value to many technology driven projects. Mack is invested in growth and development by coaching and assigning his team members maximizing their potential, inspired to have a clearly defined vision along with performance metrics that conducted business with professionalism.
At HealthStream, Mack led a high performing team across three departments (Process Improvement, Data Management and Compliance) fostering an inclusive culture committed to continuous improvement.
Mack’s mission statement is “To improve organizational Efficiencies and Effectiveness, Exponentially” . Mack has a bachelor’s in Commerce and Economics from University of Mumbai with concentration in accounting and auditing. Mack also has a post bachelor diploma in Business Management with highest in Marketing Management.
- Lean Six Sigma Black belt, Greenville Technical College, SC. (June 2018)
- CSM – Certified Scrum Master, Scrum Alliance, ASPE-SDLC (May 2013)
- PMP – Project Management Professional Certification, PMI (March 2013)
Vice President of Sales
Clint is a high-energy professional possessing exceptional interpersonal, communication, and relationship-building skills. He has a demonstrated ability to quickly produce results through rapid learning, team building, and a fundamental commitment to customer service. In his career, Clint has worked in many areas of business including management, marketing, sales, accounting, operations, and budgeting. He has over 8 years of IT experience and is excited to bring his background and passion to TAP Innovations!
Regional Vice President of Sales
ZeeAnn’s vast career in information technology including telecom, cloud, application development and cybersecurity consulting and sales spans nearly 20 years. Under her guidance, organizations achieve cost efficiencies in voice and data communications while solving complex network, data and security challenges. Her expertise drives a secure, agile and efficient network with a global reach. As an IT consultant for organizations across multiple industries she brings a wealth of knowledge to create a true digital experience through network, cloud, storage and services components.
Most recently as a Technology Connector and IT Consultant ZeeAnn has led significant reductions in voice and data spend for a healthcare organization, who she helped save over $60K per month through network migration that also included the move of their voice services to a more effective platform. Her experience also includes Area and Account Management at Infodat, National Account Management at Fiberlight and tw telecom, inc. ZeeAnn also served as the Marketing Director for the New Mexico State Soccer Association.
ZeeAnn attended the University of New Mexico. Originally from New Mexico, ZeeAnn now lives in the Dallas/Fort Worth metroplex where she is the Dallas/Fort Worth Lead for The Women in Technology (WIT) Network and a member of Dallas/Fort Worth Alliance of Technology and Women (DFW ATW). ZeeAnn is also a soccer fanatic, wine enthusiast, amateur baker and loves spending time with family and friends.